Privacy Policy

1. Introduction

Fastel is committed to safeguarding the privacy of our website visitors and service users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Digital Personal Data Protection Act, 2023, and other applicable Indian laws.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, postal code, and city.
• Professional Details: Organization name and occupational designation.
• Service Inquiry Details: Information related to your business inquiries or service requests.
• Technical Data: IP address, browser type and version, pages visited, time and date of visit, time spent on pages, and other diagnostic data.
• Cookies and Tracking Technologies: Data collected through cookies and similar technologies to enhance user experience.

3. Use of Information

We use the collected information for the following purposes:

• To provide and maintain our services.
• To process your inquiries and respond to your requests.
• To send newsletters, marketing materials, and other information (only if you have opted in).
• To improve our website and services through analysis of user behavior.
• To comply with legal obligations and enforce our terms and conditions.

4. Disclosure of Information

We may share your personal information with:

• Service Providers: Third-party vendors under confidentiality agreements.
• Legal Authorities: To comply with legal obligations or lawful requests.
• Business Transfers: In case of a merger, acquisition, or asset sale.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.

7. Your Rights

Under the Digital Personal Data Protection Act, 2023, you have the right to:

• Access your personal information.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal information.
• Object to the processing of your personal information.
• Withdraw your consent at any time, where applicable.

To exercise these rights, please contact us at info@fastel.net.in.

8. Cookies

Our website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please read their privacy policies before sharing any information.

10. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children. If we learn we have, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Please review it regularly.

12. Contact Us

If you have any questions or concerns, contact us at:
Hightec Network Solutions Private Limited
Limited, 2nd Floor, Office No. E 201, Belapur ITC Park,
Belapur Navi Mumbai, Railway Station Complex, CBD Belapur,
Navi Mumbai, Thane, Maharashtra 400614
Email: info@fastel.net.in
Phone: +91 86898 93555